Kayak vs. Expedia: Honest Review
In a hurry? Here’s the short answer:
Both Kayak and Expedia are reputable online travel agencies that offer a wide range of travel services. However, there are some key differences between the two companies that may make one a better fit for you than the other.
Kayak is a metasearch engine, which means it searches multiple travel websites to find the best deals on flights, hotels, and rental cars. Expedia, on the other hand, is an online travel agency that books travel directly with suppliers.
Because of this, Kayak typically has a wider selection of travel options than Expedia, but Expedia often has better prices. Ultimately, the best choice for you will depend on your individual needs and preferences.
1. Which is cheaper, Kayak or Expedia?

In general, Expedia is cheaper than Kayak. This is because Expedia is an online travel agency that books travel directly with suppliers, while Kayak is a metasearch engine that searches multiple travel websites to find the best deals.
As a result, Expedia can often offer lower prices on flights, hotels, and rental cars than Kayak. However, it is important to note that Kayak does not always have the cheapest prices.
Sometimes, you may be able to find a better deal on Kayak than on Expedia. It is always a good idea to compare prices on both websites before booking your travel.
2. Which has a better selection, Kayak or Expedia?
Kayak typically has a better selection of travel options than Expedia. This is because Kayak is a metasearch engine that searches multiple travel websites to find the best deals.
As a result, Kayak can offer a wider variety of flights, hotels, and rental cars than Expedia. However, it is important to note that Expedia does have some exclusive deals that you cannot find on Kayak.
Ultimately, the best choice for you will depend on your individual needs and preferences. If you are looking for a wide variety of travel options, then Kayak is a good choice.
If you are looking for the best possible price, then Expedia is a good choice.
3. Which is easier to use, Expedia vs Kayak?
Both Kayak and Expedia are relatively easy to use. However, some people find Kayak to be more user-friendly than Expedia. This is because Kayak has a more streamlined interface that is easier to navigate.
Expedia, on the other hand, has a more comprehensive interface that can be overwhelming for some users. Additionally, Kayak offers a mobile app that makes it easy to book travel on the go.
Expedia does not have a mobile app, but it does have a mobile-friendly website. Ultimately, the best choice for you will depend on your individual preferences.
If you are looking for a simple and easy-to-use travel website, then Kayak is a good choice. If you are looking for a more comprehensive travel website with more features, then Expedia is a good choice.
4. Which has better customer service?
Kayak and Expedia both have good customer service. However, some people have reported that Kayak’s customer service is better than Expedia’s.
Aspect | Expedia | Kayak |
---|---|---|
Customer Service Rating | Varies based on reviews | Varies based on reviews |
Contact Options | Phone, chat, email | Email, social media |
User Experience | Generally acceptable | Generally acceptable |
This is because Kayak has a more responsive customer service team that is available 24/7. Expedia’s customer service team is not available 24/7, and some people have reported that it can be difficult to get in touch with them.
Additionally, Kayak offers a live chat feature that allows you to get help from a customer service representative in real time. Expedia does not offer a live chat feature.
Ultimately, the best choice for you will depend on your individual needs and preferences. If you are looking for a travel website with good customer service, then Kayak is a good choice.
If you are looking for a travel website with a more comprehensive selection of travel options, then Expedia is a good choice.
5. Which is more reliable, Expedia and Kayak?
Both Kayak and Expedia are reliable travel websites. However, some people have reported that Kayak is more reliable than Expedia.
This is because Kayak has been in business for longer than Expedia and has a better track record of customer satisfaction. Additionally, Kayak has a more responsive customer service team that is available 24/7.
Expedia’s customer service team is not available 24/7, and some people have reported that it can be difficult to get in touch with them.
Ultimately, the best choice for you will depend on your individual needs and preferences. If you are looking for a reliable travel website, then Kayak is a good choice.
If you are looking for a travel website with a wider selection of travel options, then Expedia is a good choice.
6. Which is better for flights?
Kayak is better for flights than Expedia. This is because Kayak has a wider selection of flights than Expedia and often has better prices.
Additionally, Kayak offers a more user-friendly interface that makes it easy to find the best deals on flights. Expedia also has a good selection of flights, but it can be more difficult to find the best deals.
Additionally, Expedia’s interface is not as user-friendly as Kayak’s. Ultimately, the best choice for you will depend on your individual needs and preferences.
If you are looking for a wide selection of flights and the best possible prices, then Kayak is a good choice. If you are looking for a more comprehensive travel website with more features, then Expedia is a good choice.
Conclusion
Kayak and Expedia are both reputable online travel agencies that offer a wide range of travel services. However, there are some key differences between the two companies that may make one a better fit for you than the other.
Kayak is a metasearch engine, which means it searches multiple travel websites to find the best deals on flights, hotels, and rental cars. Expedia, on the other hand, is an online travel agency that books travel directly with suppliers.
Because of this, Kayak typically has a wider selection of travel options than Expedia, but Expedia often has better prices. Ultimately, the best choice for you will depend on your individual needs and preferences.
FAQs
1. Is Kayak or Expedia more expensive?
In general, Expedia is cheaper than Kayak. This is because Expedia is an online travel agency that books travel directly with suppliers, while Kayak is a metasearch engine that searches multiple travel websites to find the best deals.
As a result, Expedia can often offer lower prices on flights, hotels, and rental cars than Kayak. However, it is important to note that Kayak does not always have the cheapest prices.
Sometimes, you may be able to find a better deal on Kayak than on Expedia. It is always a good idea to compare prices on both websites before booking your travel.
2. Which is more reliable, Kayak or Expedia?
Both Kayak and Expedia are reliable travel websites. However, some people have reported that Kayak is more reliable than Expedia.
This is because Kayak has been in business for longer than Expedia and has a better track record of customer satisfaction. Additionally, Kayak has a more responsive customer service team that is available 24/7.
Expedia’s customer service team is not available 24/7, and some people have reported that it can be difficult to get in touch with them.
Ultimately, the best choice for you will depend on your individual needs and preferences. If you are looking for a reliable travel website, then Kayak is a good choice.
If you are looking for a travel website with a wider selection of travel options, then Expedia is a good choice.
3. Which is better for international flights, Kayak or Expedia?
Kayak is better for international flights than Expedia. This is because Kayak has a wider selection of international flights than Expedia and often has better prices.
Additionally, Kayak offers a more user-friendly interface that makes it easy to find the best deals on international flights. Expedia also has a good selection of international flights, but it can be more difficult to find the best deals.
Additionally, Expedia’s interface is not as user-friendly as Kayak’s. Ultimately, the best choice for you will depend on your individual needs and preferences.
If you are looking for a wide selection of international flights and the best possible prices, then Kayak is a good choice. If you are looking for a more comprehensive travel website with more features, then Expedia is a good choice.